For most people, understanding personality types is essentially all about “what you see is what you get,” but this approach will only carry you so far in today’s competitive work environment.
If your team has trouble interacting with each other, or with other departments in your organization, there’s a good chance that it is simply the lack of understanding personality types and how to deal with them. We hear time and time again, “The DiSC® workshop not only changed my team, it changed my life.”
Why Understanding Personality Types Is Important To Your Business
Understanding the differences in personality types will help you and your team interact appropriately in any situation – speech, mannerisms and interpersonal skills. In today’s work environment, these are skills required to survive and to succeed no matter what organization you’re in.
A personality types workshop not only teaches your team about their own individual personality style, it also teaches them how to understand and relate to both co-workers and management alike. Learning these skills will boost their confidence, strengthen their abilities to motivate and lead, and help to reduce workplace tension when dealing with difficult co-workers.
Understanding Personality Types Affects Workplace Communication Skills
DiSC® personality training workshops educate your team on the different personality types, and also the communication styles that each personality type prefers. Knowing how to say the right words at the right time indicate respect and discernment on the part of an individual who has learned not only how to detect a distinct personality type, but how to change their own behavior to facilitate productive interaction with this person.
The harsh reality is that we rarely get to work in a utopian environment. There are deadlines, failures, and other stressors which impact different personality types in very different ways. To achieve the results we want, we need to improve our communication skills to ensure that not only are we being heard and understood, we’re obtaining the positive response that we’re looking for.
Soft skills, or lack thereof, often determine the success or failure of business relationships.
A Long-Term Business Investment
Personality styles training is crucial not only for your employees but for your organization as well. An employee who speaks clearly, is pleasant, well-mannered, knowledgeable, and professional is an asset to any company. A critical component to this is having the ability to know how to change your speech, your tone, and your mannerisms when communicating with the different personality types.
Training workshops are a valuable investment for your organization since the results will yield not only skilled employees who interact more efficiently and pleasantly on a daily basis, but you will also retain them longer as their job satisfaction will increase.
A recent CAP study found average costs to replace an employee are:
• For jobs paying less than $30,000/yr, the cost of replacing an employee is 16% of annual salary. These are typically high-turnover, low-paying, low-skilled positions.• For mid-range positions paying $30,000 to $50,000/yr, the cost of replacing an employee is 20% of annual salary.
• For highly educated and executive positions, the cost of finding a qualified replacement is up to 213% of annual salary. These positions have a disproportionately skewed cost ratio due to the high salary range.
It’s extremely hard to make an accurate prediction of employee turnover cost as there are many hidden and untracked costs involved. Luckily for us, it’s extremely easy to see how providing your team with the proper skills to manage daily interaction in the workplace will increase job satisfaction and reduce turnover.
Choosing the right trainers to help with understanding personality types in the workplace should be done carefully. Remember that what and how employees are taught today is going to be vitally important to your business tomorrow. Read the research, evaluate your options, and let us show you how we can help you today.